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Sunday 19 June 2011

Subscriber Management System

Subscriber Management System  (Rsoft SMS)
Subscriber Management System - (SMS) R-Soft Subscriber Management System (SMS) is an integrated, powerful, comprehensive & versatile web based management & billing solution to manage subscribers, contracts, products/packages,distributors, inventory management and billing.



Definition


Subscriber Management System - (SMS) is a combination of hardware and software,as well as human activities that help organize and operate the company & business. SMS maintains all subscriber relevant information and is responsible for keeping track of placed orders, credit limits, program subscription, subscription expiry, invoicing and payments, as well as the generation of reports and statistical information.


Product Overview


When operating a subscriber based business such as Pay TV, Internet Services, Voice etc. it is very important that your subscribers’ requirements are attended in a positive and prompt approach. You need to be able to respond to customer requests for New Connection activation, New channel requisitions, altering subscription packages, handling promotional plans efficiently or for General Technical issues while ensuring that your processes are well streamlined. For CATV Networks SMS can be considered as Cable TV Management Software.

R-Soft Subscriber Management System (SMS) is an integrated, powerful, comprehensive versatile web based management & billing solution to manage subscribers, contracts, products/packages, distributors, inventory management and billing. Its scalable structure makes it not only able to provide access control to large networks with millions of subscribers but also to provide medium to small operators a stable, reliable and affordable solution to manage their Pay-TV business. It is also scalable to support future subscriber growth and their requirements.

Reliable Softwares - Subscriber Management System

Features



  • R-Soft SMS has been built on 3-Tier Architecture in which User Interface,Business Logic & Database components are independent of each other and creates very robust, secure, online & centralised working environment.

  • R-Soft SMS can be integrated with any Conditional Access System for CAS management of Digital Cable head-end operators.

  • The Solution provides both Reliability and Flexibility to meet the demands of a range of large and small operations while maintaining Digital Cable Network.

  • The subscriber management portion of our solution provides Subscriber and Set Top Box Database Management Tools that includes: Provisioning of channels, Packages (Bouquets), and Smart Card pairing etc through integration with any Conditional Access Systems (CAS).

  • Provision for handling of customer subscriptions for a variety of products and services. It allows you to handle multiple companies, multiple departments (inter company or intra company) and multiple company locations with ease. You can also easily create and manage multiple accounts for a single Subscriber.

  • R-Soft SMS provides integrated Pay TV Billing Solution to handle billing tasks of any scale or complexity. Pre-paid, post-paid, Package, a-la-carte, pay-per-view, Video on Demand (VoD) etc. The system keeps record of all Billing cycles of all subscribers as per Term (monthly, bi-monthly, quarterly, half-yearly, yearly etc.) defined in subscriber management portion.

  • Graphical User Interfaces are Desktop & web page based, so navigation is simple and intuitive – and accessible from anywhere.

  • R-Soft SMS can handle large Cable head-end with thousands or millions of subscribers and efficiently manages subscriber data with strong MIS.

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